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Prize Collective Privacy Policy

 

Last updated: 23rd July 2025

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Prize Collective Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you enter our competitions, use our website, or otherwise interact with us.

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1. Who We Are

Prize Collective Ltd
Email: hello@prizecollective.com
Website: www.prizecollective.com

We are the data controller responsible for your personal data under this policy.

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2. What Information We Collect

We collect and process the following categories of personal data:

  • Identity Data: name, date of birth, and gender (if provided).

  • Contact Data: email address, phone number, and postal address.

  • Transaction Data: details about payments made for competition entries.

  • Technical Data: IP address, browser type, operating system, device identifiers, and website usage data collected through cookies and similar technologies.

  • Profile Data: competition entries, preferences, feedback, and survey responses.

  • Marketing & Communications Data: your preferences in receiving marketing from us and your communication preferences.

 

3. How We Collect Your Data

We collect data when you:

  • Enter one of our competitions via our website or by post.

  • Contact us by email, phone, or social media.

  • Sign up for marketing communications.

  • Visit and interact with our website (through cookies and analytics tools).

  • Complete surveys or provide feedback.

 

4. How We Use Your Personal Data

We will only use your personal data where we have a lawful basis, including:

  • Performance of a Contract: to process your competition entries and deliver prizes if you win.

  • Legal Obligations: for accounting, taxation, and legal compliance, including winner announcements required under UK law.

  • Legitimate Interests: to improve our services, administer competitions fairly, detect fraudulent entries, and manage our website.

  • Consent: to send you marketing communications if you have opted in.

 

5. Marketing

We may send you updates about new competitions, promotions, and news related to Prize Collective if you have opted in to receive these communications.

You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us at hello@prizecollective.com

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6. How We Share Your Data

We may share your personal data with:

  • Service providers who assist in payment processing, website hosting, and email delivery.

  • Professional advisers (lawyers, accountants, auditors) if necessary for our business operations.

  • Regulatory bodies, law enforcement, or government agencies where required by law.

  • Social media platforms for winner announcements (with your consent where applicable).

We will never sell your data to third parties.

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7. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place to protect your information, in compliance with data protection laws.

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8. Data Security

We have put in place appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration.

Access to your personal data is limited to those who have a business need to know.

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9. Data Retention

We will retain your personal data only as long as necessary for the purposes we collected it, including:

  • For the duration of the competition and prize fulfilment.

  • To comply with legal, tax, and accounting requirements.

  • For marketing purposes, until you withdraw consent.

After these periods, your data will be securely deleted or anonymised.

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10. Your Rights

Under data protection laws, you have the following rights:

  • Access: to request a copy of the personal data we hold about you.

  • Rectification: to correct any inaccurate or incomplete data.

  • Erasure: to request deletion of your data where we have no lawful reason to retain it.

  • Restriction: to request that we limit the processing of your data in certain circumstances.

  • Data Portability: to request transfer of your data to you or another organisation.

  • Object: to object to processing based on legitimate interests or direct marketing.

  • Withdraw Consent: where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at hello@prizecollective.com

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11. Cookies

Our website uses cookies and similar technologies to collect technical and usage data to improve your browsing experience and our website’s functionality.

You can control your cookie preferences through your browser settings. 

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12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our practices. The updated version will be posted on our website with the date of the latest revision.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Data Protection Officer
Prize Collective Ltd
Email: hello@prizecollective.com

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You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have not handled your data in accordance with the law. You can contact the ICO at www.ico.org.uk.

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